Frequently asked questions

Common questions about booking, staying in, and paying for a serviced apartment through this site.

Booking and stays

Most apartments on this site have a seven-night minimum stay, though a few require fourteen nights or longer — check the individual listing. You can book directly through our partner via "Check availability", or send an enquiry and the right operator will get back to you, usually within one working day.

Most buildings on this corridor allow stays from one week up to six months or longer; check the individual listing's minimum stay.

Yes, across every apartment listed on this site.

It varies by building — some include free parking, others charge separately, and a few have none. Check the listing's key facts.

It depends which area — West Drayton is around 10 minutes by road, while Richmond & Kew is the furthest at around 30 minutes.

Payment and deposits

Payment terms are set by the individual operator, not by this site — you\'ll see their terms before you confirm a booking. Corporate bookings can typically be invoiced directly; say so in your enquiry.

No — every apartment on this site has a minimum stay of at least seven nights. A hotel is a better fit for a single night.

It varies by building; check the individual listing, as policy is set by the operator, not by this site.

Yes, weekly housekeeping is standard at every apartment listed here.

A serviced apartment includes a kitchen and weekly rather than daily housekeeping, and gets cheaper per night the longer you stay — see What's Included for the full comparison.

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