Privacy policy
How West London Apartments collects, uses and protects your personal data.
Who we are
West London Apartments is operated by [PLACEHOLDER — Sandro to confirm and a qualified reviewer to check before publishing: company legal name, company number, registered address, and data-controller contact email.] This policy explains what personal data we collect when you use this site, why, and what rights you have over it, in line with UK GDPR and the Data Protection Act 2018.
What we collect
When you send an enquiry, we collect your name, email address, phone number (if given), travel dates, and the message content. We also collect standard technical data (IP address, browser type) via our web server logs and, once enabled, analytics cookies — see our Cookie Policy for detail.
How we use it
Enquiry data is used solely to respond to your enquiry and, with your understanding, to forward it to the relevant apartment operator or booking partner so they can respond to you directly. We do not sell personal data to third parties. Analytics data is used in aggregate to understand how the site is used and is not used to identify individuals.
Who we share it with
Enquiry details are shared with the specific apartment operator or agent your enquiry concerns. If you use a "Check availability" link, you leave this site and your booking is handled directly by our partner ([confirm affiliate partner name, e.g. Booking.com]) under their own privacy policy.
How long we keep it
Enquiry records are retained for [PLACEHOLDER — confirm retention period, e.g. 24 months] to allow us to follow up and for legitimate business record-keeping, after which they are deleted.
Your rights
Under UK GDPR you have the right to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below. You also have the right to complain to the Information Commissioner\'s Office (ico.org.uk).
Contact
For any question about this policy or your data, contact [PLACEHOLDER — Sandro to confirm and a qualified reviewer to check before publishing: company legal name, company number, registered address, and data-controller contact email.]